Frequently Asked Questions (FAQ)
for Rental Criteria & Leasing Information

Rental Criteria

What are the basic requirements to rent? To rent one of our homes, every applicant must meet certain requirements including, age requirements, pass background, criminal, and credit screenings, and provide valid identification and proof of income. Please continue to read the questions in this section for more information on our rental requirements.

What forms of identification do you accept?

Valid government-issued photo ID, including:

  • State-issued driver’s license or ID card
  • U.S. passport or passport card
  • U.S. CIS Form I-551 permanent resident card
  • Valid foreign passport (for non-U.S. citizens)
What kind of information is in the background and credit screening?

A background screening will be completed on all applicants to verify credit worthiness. The rental score is determined from an analysis of information found in each applicant's consumer credit report, application and previous rental history. The consumer credit report may include payment history, bankruptcies, number and type of accounts, collection activity, outstanding debt and credit inquiries. 

Do you have a minimum credit score requirement?

There is no set minimum, but lower credit scores may require a guarantor. 

What income is required to qualify?

Most communities require income to be  3 times the rent or more, verified through pay stubs, tax returns, or employment offer letters. 

Do you accept co-signers or guarantors?

Yes, they must meet higher income and credit requirements (typically 4-5 times rent and a 700+ credit score). 

Will rental history be checked?

Yes, positive rental history with no evictions, lease violations, or outstanding balances is required. 

What types of criminal activity can disqualify an applicant?

Felony convictions for violent crimes, drug distribution, sex-related offenses, and crimes against persons/property within the past 10 years may result in denial. Misdemeanor offenses within the past 3 years may also affect approval. 

Are fees refundable? What are they?

No, all application fees are non-refundable.


 •Application fee  -  $75 ( Non - Refundable) 

 • Admin - $150 ( Non - Refundable) 

What is the required security deposit?

 Typically ranging from one month’s rent or more. 

Conditional is a double deposit or you can go through Rhino,  deposit insurance. 

Do you allow pets?

Yes, we  allow pets. Breed restrictions, weight limits, and pet fees may apply. 

• Pet fee $300 per pet Pet 

• Pet rent $25 monthly per pet 

Leasing & Move-In Questions

What lease terms are available?

Lease terms typically start at 12 months, with shorter or longer options varying by community. 

When is rent due, and what payment methods are accepted?

Rent is due on the 1st of each month. Payments can be made online, via WIPS, check, or money order. 

Are there any move-in specials?

Promotions vary—contact the leasing office for details. 

Is renter’s insurance required?

Yes, with liability coverage of at least $300,000. 

Can I have a roommate move in or sublet? 

Subletting is generally not allowed. All roommates must apply and be approved. 

How do I submit a maintenance request? 

Requests can be submitted online via the resident portal or by calling the leasing office. 

What happens if rent is late?

Late fees apply after the grace period. 

What utilities are included?

Varies by community—some include water, trash, and sewer, while others require residents to set up utilities separately.


For additional questions, please contact the leasing office!